SMS eTech is committed to providing our Partners with a business relationship that extends far beyond the transaction. We want to add real value to our Resellers across Australia, New Zealand and throughout the Asia Pacific region.
Unlike many competitors, our philosophy is based on quality over quantity. We focus on developing mutually beneficial, rewarding and long-term partnerships, which nurture our Partners successful growth, enabling them to reap the rewards of our Vendor relationships.
Our dynamic team are passionate about understanding each of their Partners business strategies. We are selective about the Vendors that we align with, and make our decisions based on which product can give our Partners a competitive advantage.
We understand the importance of robust technical support for both our Partners and their customers. The breadth of product and Vendor knowledge from our award winning technical support team ensures that our Partners have access to knowledge and experience throughout the sales cycle. Our first level, and second level escalation, technical teams can provide key support from pre-sales knowledge to help convert your customer, post sales deployment, and internal team training.
Above all, SMS eTech doesn’t strive to be the biggest, we strive to be the best. We understand the value of listening to all of our Partners - SMB Resellers, System Integrators, Computer Retailers, Corporate Retailers, National Retailers, VARs, MSPs and ISVs. We have developed tools that make doing business with us easier and quicker, and continue to fine tune our online offerings, because we know that time is an important commodity for our Partners.